Frequently Asked Questions

Why choose 9meds?

9meds provides cost-effective, generic and branded specialty medications at the most competitive prices to patients to ease the access to medicines which are otherwise difficult to get at a local pharmacy. We do preserve the highest standards of quality and patient safety so that you can feel confident about taking any medicinal drug you get hold of from our facilities.

What Is Your Minimum Order?

We do no longer have a minimum order however postage and packaging will be charged on all orders.

How do I know if my order has been shipped?

You’ll get an email confirmation of your order along with tracking details and you can always log in to your account and track the status of your order.

Is there any refund policy?

In the event that you receive a defective or damaged product, we will refund the original product. But, only Unused / Unopened / Unexpired medicines are accepted for refunds.

What is your cancellation policy?

You can cancel your order till we ship it. Orders once shipped cannot be cancelled. Read our cancellation policy section to know more.

Are medications available at 9meds safe?

Yes. The medicines that you purchase at our pharmacy are of the highest quality standard. The prescription medicinal drugs we offer are procured from world-magnificence and well-identified pharmaceutical companies. They are manufactured under government supervision and pre-packaged in factory-sealed blister packs.

Do I need to upload a prescription before ordering medicines from 9meds?

Yes, you need to upload a valid prescription in order to purchase medicine from 9meds.

Are the Products I Import from You Are Legally Available for Sale?

Depending upon the Counties internal policy, such Governmental departments regulate prescription medicines, such as the Food and Drug Administration (FDA) inside the U.S., Canadian Food Inspection Agency (CFIA) and the Department of Health Canada (Health Canada) inside the Canada and the Medicines and Healthcare Products Regulatory Agency (MHRA) inside the United Kingdom. Depending on the destination of the goods, you must check these necessities earlier than shopping any products from 9meds and make certain you’re legally importing the products. We do not take any responsibility for registering products in the destination country.