Frequently Asked Questions

9meds provides cost-effective, generic and branded specialty medications at the most competitive prices to patients to ease the access to medicines which are otherwise difficult to get at a local pharmacy. We do preserve the highest standards of quality and patient safety so that you can feel confident about taking any medicinal drug you get hold of from our facilities.

We do no longer have a minimum order however postage and packaging will be charged on all orders.

You’ll get an email confirmation of your order along with tracking details and you can always log in to your account and track the status of your order.

In the event that you receive a defective or damaged product, we will refund the original product. But, only Unused / Unopened / Unexpired medicines are accepted for refunds.

You can cancel your order till we ship it. Orders once shipped cannot be cancelled. Read our cancellation policy section to know more.

Yes. The medicines that you purchase at our pharmacy are of the highest quality standard. The prescription medicinal drugs we offer are procured from world-magnificence and well-identified pharmaceutical companies. They are manufactured under government supervision and pre-packaged in factory-sealed blister packs.

Yes, you need to upload a valid prescription in order to purchase medicine from 9meds.

Depending upon the Counties internal policy, such Governmental departments regulate prescription medicines, such as the Food and Drug Administration (FDA) inside the U.S., Canadian Food Inspection Agency (CFIA) and the Department of Health Canada (Health Canada) inside the Canada and the Medicines and Healthcare Products Regulatory Agency (MHRA) inside the United Kingdom. Depending on the destination of the goods, you must check these necessities earlier than shopping any products from 9meds and make certain you’re legally importing the products. We do not take any responsibility for registering products in the destination country.